Privacy Policy | Koto at The Point
Last updated: 18 October 2024
1. Introduction
Koto at The Point ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.kotoatthepoint.co.uk/ ("the Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
2. Information We Collect
We may collect and process the following types of personal data about you:
Personal Identification Information: Name, email address, phone number, postal address, or other information you provide when filling in forms on our Site or contacting us.
Technical Data: Your IP address, browser type, time zone setting, location, and other technology on the devices you use to access our Site.
Usage Data: Information about how you use our Site, products, and services.
3. How We Use Your Information
We may use the information we collect from you in the following ways:
To provide and improve our services: Using your information to deliver services you request and enhance your experience on our Site.
To communicate with you: Sending updates, promotional material, and other information about our products and services.
To process enquiries: Responding to your queries, comments, or concerns.
To manage our relationship with you: Managing and processing your bookings or interest in Koto cabins.
4. Legal Basis for Processing Your Data
We rely on the following legal bases for processing your personal data:
Consent: When you have provided your consent for us to process your personal data.
Contractual Necessity: Processing is necessary for the performance of a contract (e.g., booking services).
Legitimate Interests: We may process your data where it is necessary for our legitimate business interests, such as improving our website, managing relationships, or marketing our services.
5. Cookies
We use Squarespace as our website platform, which automatically sets cookies for website functionality, analytics, and performance. By continuing to use our website, you consent to the use of cookies.
For more information on how Squarespace uses cookies, please refer to their Privacy Policy.
6. Sharing Your Information
We will never sell or rent your personal data to third parties. However, we may share your information with:
Legal Obligations: Where we are required by law to disclose your information, or to protect the rights, property, or safety of Koto at The Point, our customers, or others.
7. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure.
8. Retention of Your Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under data protection laws, you have the following rights:
Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request corrections to inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data in certain circumstances.
Right to object: You have the right to object to the processing of your personal data.
Right to data portability: You have the right to request that we transfer your data to another organisation or to you.
If you wish to exercise any of these rights, please contact us at eva@thepointatpolzeath.co.uk.
10. Third-Party Links
Our Site may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these third-party websites.
11. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Koto at The Point
St Minver, Wadebridge PL27 6QT
Email: eva@thepointatpolzeath.co.uk
Phone: 01208 869430